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Frequently Asked Question
Welcome to Wander Paws FAQ section! Here, we aim to provide you with all the information you need to make the best choice for your pet's comfort and safety. Whether you're looking for guidance on selecting the right crate size, understanding our shipping policies, or learning about our product features, we've got you covered. If you have any additional questions, feel free to reach out to our customer service team—we're here to help! Your pet's happiness and security are our top priorities.
What types of pet crates do you offer?
We offer a variety of pet crates including wire crates, plastic carriers, soft-sided crates, and heavy-duty options suitable for different pets and needs.
How do I choose the right size crate for my pet?
To select the right size, measure your pet from nose to tail and from the ground to the top of their head when standing. The crate should allow them to stand, turn around, and lie down comfortably.
Are the crates suitable for travel?
Yes, we provide options that are airline-approved and designed for safe travel, whether by car or air.
Can I return or exchange a crate if it doesn’t fit my pet?
Yes, we have a return and exchange policy. Please check our policy for specific details regarding timeframes and conditions.
Are your crates safe for pets?
All our crates meet safety standards and are designed to provide a secure environment for your pet. We recommend selecting a crate appropriate for your pet’s size and temperament.
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crates!
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